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Privacy Policy

Effective date: [[ 03/12/2024 ]]

 

  1. Introduction

1.1 ODIN RESEARCH ("we," "us," or "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We understand your concerns about privacy and are dedicated to maintaining your trust.

1.2 This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you visit our website or use our services.

  1. Collection of Personal Information

2.1 We may collect the following types of personal information:

  • Usage Data: Information about your use of our website and services, including IP address, geographical location, browser type, referral source, pages viewed, and navigation paths.
  • Account Data: Information provided when you create an account, such as your name and email address.
  • Customer Relationship Data: Information related to our interactions with you, including your name, contact details, job title, and communications between you and us.
  • Transaction Data: Information about transactions you enter into with us, including details of goods and services purchased.
  • Notification Data: Information you provide to subscribe to our newsletters or email notifications.
  • Correspondence Data: Information contained in any communications you send us, including communication content and metadata.

2.2 We collect personal information directly from you unless it is unreasonable or impracticable to do so. This may occur when you fill out forms on our website, communicate with us via email or phone, or interact with us at events.

  1. Use of Personal Information

3.1 We may use your personal information for the following purposes:

  • Providing Services: To operate our website and deliver the services you have requested.
  • Communication: To communicate with you regarding your account, transactions, or inquiries.
  • Improvement of Services: To analyse the use of our website and services, allowing us to improve user experience.
  • Marketing: To send you newsletters, promotional materials, or other information that may be of interest to you, in accordance with applicable laws.
  • Legal Compliance: To comply with legal obligations and resolve any disputes that may arise.

3.2 We will not use your personal information for purposes other than those stated in this Privacy Policy or as otherwise disclosed to you at the time of collection.

  1. Disclosure of Personal Information

4.1 We may disclose your personal information to:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Professional Advisors: Accountants, lawyers, and other professional advisors who assist us in carrying out business activities.
  • Legal Obligations: Regulatory authorities, courts, and governmental agencies as required by law.

4.2 We will take reasonable steps to ensure that any third parties we disclose your personal information to are bound by confidentiality and privacy obligations concerning the protection of your personal information.

  1. Overseas Disclosure

5.1 Some of your personal information may be disclosed, stored, or processed by our third-party service providers located outside Australia, including but not limited to the United States, the European Union, and other countries.

5.2 When disclosing personal information overseas, we will take all reasonable steps to ensure that the recipient complies with the APPs or is subject to laws or binding schemes that offer substantially similar protection.

  1. Cookies and Online Tracking

6.1 We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality.

6.2 You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

  1. Security of Personal Information

7.1 We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

7.2 We store personal information in secure servers and systems and implement various security measures, including encryption and access controls.

7.3 While we strive to protect your personal information, we cannot guarantee its absolute security. If you suspect any breach of security, please contact us immediately.

  1. Access and Correction

8.1 You have the right to request access to the personal information we hold about you and to request corrections if you believe that information is inaccurate, out-of-date, incomplete, irrelevant, or misleading.

8.2 To request access or correction, please contact us using the details provided in Section 12. We will respond to your request within a reasonable time and in accordance with the APPs.

  1. Anonymity and Pseudonymity

9.1 Where practicable, you have the option of not identifying yourself or using a pseudonym when dealing with us. However, this may limit our ability to provide certain services to you.

  1. Complaints Handling

10.1 If you believe we have breached the APPs or mishandled your personal information, you may file a complaint with us.

10.2 Please submit your complaint in writing to the contact details in Section 12. We will acknowledge your complaint within a reasonable time and investigate it thoroughly.

10.3 If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

  1. Changes to This Privacy Policy

11.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.

11.2 Any changes will be effective when posted on our website. We encourage you to review this Privacy Policy periodically.

  1. Contact Us

12.1 For any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

  1. Definitions
  • Personal Information: Information or an opinion about an identified individual or an individual who is reasonably identifiable.
  • Sensitive Information: A subset of personal information that includes information about racial or ethnic origin, political opinions, health information, and more.
  1. Effective Date

14.1 This Privacy Policy is effective as of 03/12/2024

  1. Governing Law

15.1 This Privacy Policy is governed by the laws of Australia.

ODIN RESEARCH is committed to safeguarding your privacy and ensuring that your personal information is protected. We appreciate your trust in us and are dedicated to maintaining it.